Welcome to Bespoke Joy! By using our services, you agree to the following terms and conditions, which govern your use of our products and services, including our paper stickers, label printing, and custom labels for households.

1. Introduction

These Terms and Conditions (“Terms”) apply to your use of Bespoke Joy’s website, products, and services. By placing an order with Bespoke Joy, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website and services.

2. Company Information

• Business Name: Bespoke Joy
• Contact Number: +91 97163-47584
• Email: info@bespokejoy.com
• Address: D-136, Noida Sector 10, Uttar Pradesh, India

3. Products and Services

Bespoke Joy offers a wide range of custom products including paper stickers, label printing, and custom household labels. We strive to provide high-quality, personalized labels for all your needs.

• Custom Labels: Personalized designs for various applications.
• Paper Stickers: High-quality printed stickers for different surfaces.
• Label Printing: Professional-grade label printing services for homes and businesses.

4. Ordering Process

• Placing an Order: You can place an order for our custom labels, paper stickers, and other products by visiting our website or contacting us directly.
• Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your order.
• Customization: For custom labels and stickers, please ensure to provide accurate information, including design specifications, sizes, and quantities.

5. Payment Terms

• We accept a variety of payment methods, including credit/debit cards, net banking, and other secure payment gateways.
• Full payment is required before the dispatch of your order.
• Prices for products are listed on the website and are inclusive of taxes, unless otherwise stated.

6. Shipping and Delivery

• Shipping Locations: We provide delivery within India, including cities such as Delhi, Noida, and other regions across the country.
• Shipping Costs: Shipping costs will vary based on the order size, weight, and destination. You will be informed of the shipping charges at checkout.
• Delivery Time: Our typical delivery time is between 7-14 business days, depending on the order size and location.

7. Returns and Refunds

• Return Policy: We take pride in our quality products. However, if you are unsatisfied with your purchase or receive a defective product, please contact us within 7 days of receiving your order.
• Refunds: Refunds are issued based on the evaluation of the returned product and are subject to approval by the Bespoke Joy team.
• Non-Returnable Items: Custom products, including personalized labels, cannot be returned or refunded unless defective.

8. Intellectual Property

All content on Bespoke Joy’s website, including but not limited to text, graphics, logos, and designs, are the property of Bespoke Joy or its licensors. You agree not to use any content from our website for commercial purposes without prior written permission from Bespoke Joy.

9. Privacy Policy

We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information when you use our website and services.

10. Limitation of Liability

• Bespoke Joy will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products and services.
• In no event shall Bespoke Joy‘s liability exceed the amount paid by you for the product or service in question.

11. Governing Law and Dispute Resolution

• These Terms and Conditions shall be governed by the laws of India.
• Any disputes arising from these terms will be resolved in the competent courts of Delhi, India.

12. Modifications to Terms

Bespoke Joy reserves the right to modify, update, or change these Terms at any time. Any updates will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions regarding our Terms and Conditions, please contact us at:

• Phone: +91 97163-47584
• Email: info@bespokejoy.com
• Address: D-136, Noida Sector 10, Uttar Pradesh, India